Privacy policy

Personal Data

At Bubbly, your personal data is an essential part of the relationship of trust we have with you. We take your privacy very seriously and in accordance with current legislation.

In short:

  • We will never use your personal data without your prior consent;

  • We guarantee that your data is only used by Bubbly within the scope of its activity. When sharing with third parties is necessary, we only provide the strictly necessary data (eg address and contact so that carriers can deliver your order);

  • You are free to request the deletion of your records at any time - just send us an email to geral@bubblystore.pt.

You can consult our complete privacy policy in the paragraphs below.

Bubbly Privacy Policy

Responsible for data processing:

Company Name: BUBBLY, LDA

NIF: 516641182

Telephone: (+351) 91 222 51 52

E-Mail: geral@bubblystore.pt

Website: https://www.bubblystore.pt

Privacy Statement

BUBBLY respects the right to privacy and declares its commitment to ensure compliance with the provisions of the personal data protection legislation in force, namely Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016 ("GDPR").

Likewise, BUBBLY is committed to respecting the fundamental principles relating to the processing of personal data identified in the General Data Protection Regulation and is committed to safeguarding, at all times, the rights of its holders enshrined in the applicable legislation.

Personal Data

Personal Data constitutes any and all information, regardless of its support, including sound and image, relating to an identified or identifiable natural person. A natural person is considered identifiable if he can be identified, directly or indirectly, in particular by reference to an identifier, for example a name, an identification number, location data, electronic identifiers or one or more specific elements of identity physical, physiological, genetic, mental, economic, cultural or social status of that natural person.

The Holders of Personal Data are the natural persons to whom the personal data respect. The holders of personal data are, in this case, all Customers and Users of BUBBLY services.

The Processing of Personal Data consists of an operation or a set of operations carried out on personal data or on sets of personal data, by automated or non-automated means, namely the collection, registration, organization, structuring, conservation, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or any other form of making available, comparison or interconnection, limitation, erasure or destruction.

The Data Controller is the natural or legal person who determines the purposes and means of processing personal data. In the present case, the person responsible for processing the personal data of Customers, Users and Employees is BUBBLY, which provides the service and which decides, in particular, which personal data to collect, the purposes and means of processing, as well as the retention period.

Collection and Use of Personal Data

The personal data of Customers and Users are collected when they subscribe, join or use a BUBBLY service (for example, when they register by creating an account on the website, or subscribing to a newsletter, when they place an order/purchase , when participating in contests or promotions).

BUBBLY does not collect any personal data on its website (https://www.bubblystore.pt/) without the consent of the respective owner. Any personal data that you provide are treated with the guarantees of security and confidentiality required by Data Protection legislation.

Any information provided by the holder of the personal data is only used by BUBBLY for the purposes described, including direct contacts through all tacitly authorized communication channels. The BUBBLY website does not automatically collect any personal information from visitors.

Our records and respective repositories (example: databases) include data that were obtained throughout the commercial/contractual or marketing relationship that the numerous holders established with BUBBLY, following the various interactions that occurred over time. This data will be used strictly for the specific use for which it was provided at the time.

On each visit, the site records one or more cookies (text files) on the user's computer to publish and personalize the visit. These cookies do not store or save personal information. The recording of cookies on the computer can always be controlled through the navigation program (browser) of the user (visitor).

Uses of Personal Data

BUBBLY processes the personal data of its Customers and Users for the following purposes:

  • Sales and provision of services, including membership (example: account creation and subscriptions), billing, contacts, information or requests and collection of evidence of commercial transactions, as well as any other communications regarding the contractual relationship;

  • Marketing, including the sale or marketing of products/services, analysis of profiles, preferences and user experiences, for the improvement of services or for the development of new products and services;

  • Administrative, accounting and tax management, including invoicing, accounting and collection processes;

  • Complaints management;

  • Compliance with legal obligations, namely in tax matters and in response to requests from judicial authorities or other public authorities, under the legally established terms;

  • Security Control, including physical and logical access control.

BUBBLY only processes personal data provided that one of the following legal grounds is verified:

  • Consent: cases in which the Customer or User has given their free, specific, informed, explicit and unequivocal consent, either verbally, in writing, in person or by completing and validating a form or selection option. In the event that personal data of minors are processed and consent is required, BUBBLY will obtain consent from the holders of parental responsibility;

  • Execution of a contract or for pre-contractual measures: cases in which the processing of personal data is necessary for ordering, purchasing, joining or subscribing to a BUBBLY service, or for its respective performance, such as for example, for the management billing, contacts, information or orders;

  • Compliance with a legal obligation – cases in which the processing of personal data is necessary for BUBBLY to comply with a legal obligation to which it is bound, for example compliance with tax obligations and response to requests from judicial authorities;

  • Legitimate Interest – cases in which the processing of personal data is necessary for BUBBLY to exercise a legitimate interest of its own or of a third party, for example, the improvement and development of services.

Legal Basis

The legal basis for processing personal data is consent. BUBBLY undertakes to obtain express and verifiable consent from the User for the processing of their personal data for one or more specific purposes.

The user will have the right to withdraw their consent at any time. It will be as easy to withdraw consent as it is to give it. As a general rule, the withdrawal of consent will not condition the use of the website.

On occasions when the user must or can provide his data through forms to ask questions, request information or for reasons related to the content of the website, he will be informed if the completion of any of them is mandatory because they are essential for the proper development of the operation performed.

Rights of the Holder of Personal Data

The Holder of Personal Data enjoys the following rights:

  • Right of access and information: right to obtain confirmation as to whether your personal data is processed by BUBBLY, as well as the right to access such data and to obtain information about the processing thereof, including the purposes of the treatment, the recipients or categories of data recipients and the respective retention periods. You also have the right to obtain a copy of the personal data being processed.

  • Right of rectification: right to request rectification of inaccurate personal data, as well as the right to request that incomplete data be duly completed.

  • Right to request deletion of data (“right to be forgotten”): in certain situations, you have the right to request deletion of personal data. The right to erasure may be limited in the cases provided for in the RGPD, including, in cases where BUBBLY is not obliged, by legal imposition, to process your data, or in cases where the processing is necessary for the purposes declaration, exercise or defense of a right in a legal proceeding.

  • Right to request the limitation of the processing of your personal data: applied in certain situations, it consists of the right to request that the processing of your personal data be limited. For example, in cases where you contest the accuracy of your personal data, during a period that allows BUBBLY to verify its accuracy, or in cases where you have objected to the processing of your data, until it is verified that BUBBLY's interests prevail over yours. The limitation of the treatment may constitute the total suspension of the treatment or the limitation of the treatment.

  • treatment to certain categories of data or processing purposes.

  • Right to portability of personal data: in cases where (i) the treatment is based on your consent or the execution of a contract you have entered into with BUBBLY; (ii) the treatment is carried out by automated means, you have the right to receive the personal data concerning you and that you have provided to BUBBLY, in a structured, commonly used and machine-readable format, as well as the right to transmit them to another controller. In such cases, you also have the right to request that BUBBLY transmit this data to another controller, provided that this is technically possible.

  • Right to withdraw your consent: right to withdraw the consent you have given for the processing of your data at any time. If you withdraw your consent, your personal data will no longer be processed, unless there is a legal basis that requires such processing.

  • Right to object to the processing of your personal data: in certain situations, namely when the processing is based on the legitimate interests of BUBBLY, you have the right to object to that processing, for reasons related to your particular situation. When you object to the processing of your data, BUBBLY will cease such processing, unless there are compelling and legitimate reasons for such processing that prevail over your interests, rights and freedoms, or that the personal data are necessary for the purposes of declaration , exercise or defense of a right in a legal proceeding.

  • Right not to be subject to any automated individual decision: right not to be subject to any automated individual decision, i.e., taken exclusively on the basis of automated processing, including profiling, which produce effects in its legal sphere or which affect it significantly similarly. Automated individual decisions may be adopted if such decisions (i) are necessary for the conclusion or performance of a contract between the data subject, (ii) are authorized by legislation to which BUBBLY is subject; (iii) are based on your explicit consent. BUBBLY does not adopt automated individual decisions, that is, with legal effects or similar significant impacts. In cases where it adopts automated individual decisions, BUBBLY applies adequate measures to safeguard its rights, freedoms and legitimate interests, enjoying, at least, the right to obtain human intervention on its part, to express its point of view and to contest the decision.

  • Right to file a complaint: right to file a claim with BUBBLY or with the competent Control Authority in Portugal, which is the National Data Protection Commission.

Conservation of Personal Data

BUBBLY only processes and retains the Customer or User's personal data for the period of time strictly necessary to carry out the purposes indicated in this Privacy Policy or until the Customer or User validly exercises the right to erase the data ("right to be forgotten"), the right to withdraw your consent or the right to object to the processing of your personal data.

There are legal requirements that require the retention of data for a minimum period of time.

Personal Data Conservation Term

Whenever there is no specific legal requirement, the data will be stored and kept only for the minimum period necessary to pursue the purposes that motivated its collection or subsequent processing, under the terms defined by law.

Therefore, personal data will be processed and kept (i) during the term of the contractual relationship between BUBBLY and its Customers; (ii) for the period of time resulting from the consent given by the data subject; (iii) for the period of time necessary to safeguard a legitimate interest of BUBBLY or a third party; (iv) for a period fixed by any applicable legal provision.

After the expiry of the conservation period, as long as it is not obliged by legal, judicial or administrative imposition to proceed with its conservation, BUBBLY will delete the personal data or proceed with its anonymization.

Recipients and Transmission of Personal Data

BUBBLY does not transmit the personal data of Customers and Users to third parties, except in cases where this proves to be necessary for the provision of the services it has contracted, compliance with legal obligations to which it is subject, or when it has given its consent. for this effect.

The transmission of data to third parties is carried out in accordance with the applicable legislation on data protection and within the limits of the purposes and legal grounds defined in this Privacy Policy.

BUBBLY may share personal data with the following entities:

  • Payservice providers who provide services to BUBBLY (for example, freight forwarders);

  • BUBBLY partner entities, in cases where you have given your consent for that purpose;

  • Public authorities, in compliance with legal obligations (such as, for example, the Tax Authority or judicial authorities).

In cases where the transmission of personal data to the aforementioned entities involves an international transfer of personal data (i.e., outside the European Union), BUBBLY:

  • It will ensure that this transfer is made on the basis of an adequacy decision by the European Commission, under which the country or international organization concerned guarantees a level of protection of personal data equivalent to that resulting from European Union legislation; or,

  • If there is no adequacy decision by the European Commission, it will ensure that these data transfers are carried out in strict compliance with legal provisions and that adequate guarantees are implemented to ensure the protection of personal data.

Existing adequacy decisions can be consulted at: www.eur-lex.europa.eu.

Privacy Policy Changes

BUBBLY may, at any time, change this Privacy Policy, considering that such changes come into force from the date of communication to Customers and Users.

Use of Cookies

Cookies are small text files stored on users' equipment ("Users") when visiting certain Internet sites (websites). The use of this type of technology to access websites is a common practice, it does not harm Users' equipment (computer, smartphone, tablet, etc.) and the different browsers (browsers) allow each User to have the possibility of refusing its use and/or to delete those that have already been stored.

Cookies play an important role in the functioning of the various websites and in accessing different contents, allowing you to understand how the website is being used by its Users and facilitate their navigation, seeking to ensure a better user experience.

Purpose of processing Cookies

The BUBBLY website stores cookies that are used to improve the performance and experience of Users, under the terms permitted by current legislation. The stored cookies do not identify the User, but only the computer/device used, and allow you to improve your browsing and use experience.

On each visit, the website saves one or more cookies (text files) on the User's computer, which are used to record and personalize the visit. These cookies do not store or collect personal information. The recording of our cookies on the computer can always be controlled through the navigation program (browser) of the User (visitor).

Disabling and blocking cookies

To allow, know, block or delete the cookies installed on your computer, you can access the browser options installed on your computer.

For example, you can find information on how to do it if you use it as a browser:

  • Firefox: https://support.mozilla.org/pt-PT/kb/activar-desactivar-cookies-websites-utilizam-monitorizar-preferencias

  • Chrome: https://support.google.com/chrome/answer/95647?hl=en

  • Microsoft Edge: https://support.microsoft.com/pt-pt/hub/4338813/windows-help?os=windows-10

  • Safari: http://support.apple.com/kb/ph5042

The cookies stored on the BUBBLY website are not used to record any personal or confidential information.